Privacy Policy
See also: Terms of Use Policy, General Data Protection Regulation (GDPR)
This privacy policy was last modified on 31 March 2018.
Updates to this Policy are listed at the end.
Know1 Pty Ltd (“Know1,” “we,” or “us”) knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Know1 when you use Know1.com or wikidpower.com (the “site”) and related services (the “Service”), how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
User-Provided Information
You provide us information about yourself, such as your name and e-mail address, when you register with the Service. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. In addition, you may choose to add information about yourself to your profile that you can then share with friends. You can modify, delete, and set your privacy setting for this information any time in the My Account section of the site after you have signed in using your personal password.
Third-Party Payment Processor
We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/au/privacy.
Cookies Information
When you visit Know1.com or wikidpower.com, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser and lets Know1 help you log in faster and enhance your navigation through the site. A cookie does not collect personal information about you. Know1 uses both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
Log File Information
Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Clear Gifs Information
When you use the Service, we may employ clear gifs (a.k.a. Web Beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your Know1 account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make Know1 better for our users.
How We Use Your Information
We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service. Know1 never discloses your personal information to any third party unless you have instructed us to do so.
Any personal information or content that you voluntarily disclose for posting to the Service (for instance, in User Content you post) becomes available to the public via the Service and our business partners. User Content includes, but is not limited to, reviews, comments, and trivia questions. If you remove User Content, copies may remain viewable in cached and archived pages or if other users have copied or stored your User Content.
Know1 takes reasonable measures to keep messages that you send to other Members through the Service private between you and the recipient. However, even if you have deleted the message from your Know1 inbox or outbox, copies of the message may remain viewable in cached and archived pages or if other users have copied or stored the message.
By providing Know1 your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as newsletters, changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out by changing your settings on the My Account page. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. You may not opt out of Service-related e-mails.
Your name and, depending on privacy settings, email address, are used when you invite another person to join Know1 or WIKID POWER, or when a you request to add another member to your friends list.
Know1 may use certain information about you and/or your User Content without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing advertisements and promotions.
Know1 may develop special sites in cooperation with other companies. If you register at these “co-branded” sites, we may share your registration information (such as name and email address) with that company.
Know1 reserves the right, but has no obligation, to monitor the User Content you post on the site. Know1 has the right to remove any such information or material for any reason or no reason, including without limitation, if in its sole opinion, such information or material violates, or may violate, any applicable law or our Terms of Use Agreement (and Terms of Use Policy) or to protect or defend its rights or property or those of any third party. Know1 also reserves the right to remove information upon the request of any third party.
We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our service; (d) monitor aggregate metrics such as total number of visitors and traffic; (e) diagnose or fix technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP; and (f) help you efficiently access your information after you sign in.
How We Share Your Information
Personally Identifiable Information
Know1 will not rent or sell your personally identifiable information to others. Know1 may share your personally identifiable information with third parties solely for the purpose of providing services to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of Know1 (for instance, on servers or databases co-located with hosting providers).
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.
Except as otherwise described in this privacy statement, Know1 will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of Know1, our users or others.
Non-Personally Identifiable Information
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Know1 services.
Know1 allows other companies, called third-party ad servers or ad networks, to serve advertisements on the Know1 site. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on Know1. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure the effectiveness of their advertisements and to personalize the advertising content.
Know1 does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Know1 to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach.
You should consult the respective privacy policies of these third-party ad servers or ad networks. The Know1 privacy policy does not apply to, and we cannot control the activities of, such advertisers.
How We Protect Your Information
Know1 uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Know1 and you do so at your own risk. Once we receive your transmission of information, Know1 makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Know1, at all times.
Compromise of Personal Information
In the event that personal information is compromised as a result of a breach of security, Know1 will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.
Your Choices About Your Information
You may access or change your information and preferences at any time in your My Account area once you have signed in with your personal password. For example, you can control which actions, if any, will appear on your update feed, whether to display your email address, whether to display your last name, and what sort of email notifications you will receive from the Service. You may, of course, decline to submit personally identifiable information through Know1, in which case Know1 may not be able to provide certain services to you.
Children’s Privacy
Protecting the privacy of young children is especially important. For that reason, Know1 does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on Know1. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us.
Links to Other Web Sites
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including those that have a link on our Web site, is subject to that Web site’s own rules and policies. Please read over those rules and policies before proceeding.
Notification Procedures
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website page, as determined by Know1 in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.
Changes to Our Privacy Policy
If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, please contact us, or send mail to:
Know1 Pty Ltd – trading as WIKID POWER
50 Rotherham St
Kangaroo Point, Queensland, 4169 Australia
Updates
- 31 March 2018: We replaced our former Privacy Policy with a new one. Please read this Privacy Policy carefully.
- 5 August 2018: We have updated our former Privacy Policy. Please read this Policy carefully.
Please contact us with any questions regarding this document.